The Mandala eZine FAQ

Q.  Do I have to have special programs on my computer in order to read the eZine?

To read the eZine you will need the following:

PC - Windows 98 or above
Mac OS X version 10 or above
Flash version 8 or above (you can install the latest version of Flash here: http://get.adobe.com/flashplayer/)
512 mb of ram
56k or faster internet connection
Any major browser

Q.  How do I read the eZine?  The print seems small and I’m having  problems with the Zoom.

A.  Here’s a quick start guide of common features.  The easiest way to read the eZine is in “Full Screen View” (that’s the small box icon on the very right hand side of your screen).  Once you’re in Zoom open up your eZine and start mousing around. Make sure to hold your mouse down to drag.  Once you click back and forth, you’ll likely feel comfortable right away.

Q.  The eZine is taking several minutes to load.  Is that normal?

A. No.  The eZine should load within seconds.  Please send us an email at membership@fpmt.org or (866) 808-3302  (toll free) and we’ll work to resolve.

Q. What is an eZine?

A. An eZine is simply a magazine or newsletter that you read online. It is short for "electronic magazine." Some print magazines are also available to be read online; while other eZines are made specifically for the online medium and do not exist in print.

Q. Is the Mandala eZine a different magazine from Mandala Magazine?

A. Yes. Mandala Magazine and the Mandala eZine are two different publications. The eZine is a supplement to the Mandala magazine and offers embedded audio and video, an interactive community page, and fresh, illuminating features on topics relevant to a Buddhist audience.

Both the eZine and Mandala magazine contain timeless and authentic teachings from the Mahayana lineage which are the hallmark of any Mandala publication, and both represent the vision and activities of FPMT, the Foundation for the Preservation of the Mahayana Tradition, the publisher of Mandala.

Q.  Can I read the eZine offline?

A.  Yes.  You can download the eZine edition (it is a Flash File) – it’s a big file and will take a while.  The download option is available in the Menu feature of your eZine.  You can also download the eZine as a PDF (faster but less features).  However the easiest way to read the eZine is online.

Q. When does the eZine come out?

A. Mandala eZine debuted December 3rd, 2008. Henceforth, it will be published quarterly, every February, May, August, and November.

Q. How do I receive my eZine?

A. The eZine arrives via email to all enrolled Foundation Members. The reader must open the link provided in the email to view the eZine.

Q. I am not currently a Foundation Member. Can I just purchase a subscription to the Mandala eZine?

A. No. Mandala eZine is a special benefit of the Foundation Membership Program. It is a benefit offered to Foundation Members at all membership levels, starting with the basic membership of $30 year.

Q. What if I don't wish to receive the eZine?

A. Please contact us at membership@fpmt.org and we will be happy to take you off the list for the eZine. You are welcome to re-enroll for the eZine at any time.

Q. I used to receive the eZine, but I don't anymore. Why?

A. This could happen for several reasons. For one, your membership may have lapsed. Please contact membership@fpmt.org or check your own records to see if your membership is still current.

Another reason may be that your email inbox is full and the eZine bounced back; your email may have mistakenly treated the eZine as junk mail (check your Junk Mail folder); or the server used by your internet service provider and/or email provided may have been down or not working properly.

Finally, if you have unsubscribed using the Opt-Out feature in our mailings, then you have permanently removed yourself from the FPMT mailing lists.  This is a feature of our email messaging provider, Vertical Response, to ensure that all of our emails are wanted by our email recipients (and also ensures that we are complying with federal SPAM regulations). Contact us at at membership@fpmt.org as we can check your opt-out status.  If you have opted out, you will need to contact Vertical Response at: networkforgood.vip@verticalresponse.com   •  Phone: 1-866-683-7842, Monday through Friday, 9am-5pm PST.

Q.  Where can I find past issues of the eZine?

A.  You can find past issues of the Mandala eZine by clicking on the ‘View archive’ button.  The archive button will be available in February 2009 (our second eZine).

Q. I'm having technical trouble with the eZine. Who should I contact?

A. We are sorry to hear you are having trouble. Please contact us at membership@fpmt.org and we will work with you to resolve the problem.

Q.  I want to advertise in the eZine how do I do that? How much does it cost?

A.  Advertising rates and specifications are available at our web site http://www.mandalamagazine.org/advertise.asp  For more detailed information please contact sandrap@fpmt.org or call (503) 808-1588, ext 126.